What payment methods do you accept?
You can Check our payment options here.
Do you offer free shipping?
Yes, we offer free shipping within the United Kingdom! Check our Shipping & Delivery Policy for more information.
What is your Return & Refund Policy?
You can find our Return & Refund Policy here.
When will I get paid after returning my product?
Once we have approved the return, your refund will be processed and a refund will be automatically issued to your account within 7 days, using the same payment method you placed the order with. Check our Return & Refund Policy for more information.
How can I track my order?
You can track your order using our Track your order page
How can I contact customer support?
You can contact our customer support team by visiting our contact page, where you can find a contact form to fill and submit or you can send us an email at support@boutiquebykelley.com.
How long will it take to receive my order?
You can check our Shipping & Delivery Policy for more information.
What is the process for exchanging a product?
Unfortunately, we don't accept exchanges. You can always return your items and place a new order.
You can check our Return & Refund Policy for more information.
Can I use a promo code and a gift card at the same time?
Yes, you can use a promo code and a gift card at the same time.
